Five people. One WhatsApp number. And 300 customer queries flooding in every month.
That was the situation at a home cleaning service in Coimbatore last year. Two staff members spent nearly four hours a day just replying to the same questions: "What areas do you cover?" "How much for a 2BHK deep clean?" "Are you available this Saturday?" The business owner had two options: hire more people or...
The 15-Minute AI Audit Every SME Should Run Before Spending Anything
Most small businesses that fail with AI don't fail because the technology didn't work. They fail because they bought tools before they understood the problem.
A 2023 Gartner report found that 55% of AI projects never make it to production. That number is higher for small and medium businesses, where budgets are...
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